I ordered some red spacers at the beginning of the year. Package came, had a small hole in it and there was only one, so I thought that it must have gotten lost. They are relatively cheap so I just ordered another one on April 25th. It didn't arrive, so a few weeks later I emailed and was assured that stock had just come in and it was in the mail. I still haven't received it and they are not responding to emails. Website is still up. Just beware. Glad I only lost a small amount. I'll stick with purelycustom.com from now on. They are terrific.