Quote Originally Posted by Wahine View Post
I have definitely had way more problems with cable drag leading to shifting issues on SRAM than on Shimano. Especially on my cross bike where I tend to get mud and grit into the cable housings. Regular maintenance helps. This video demonstrates the technique on a mtn bike, but it works the same on a road bike.

Try that, it may make a huge difference. And I'd say, making this procedure part of regular maintenance, especially after wet rides, will help save your SRAM system from failure. I've managed to break two shifters due to leaving cable drag too long.
Thank you Wahine! I'll definitely try this. I also found this video which may be useful as well. Opinions anyone? That last step with the grease makes me a little nervous in terms of attracting dirt.

I'm trying to figure out how to get the cable loose like he did in the video - it didn't look obvious to me on the bike.