my new bike?

[Kathi]

Heck, when I got my low-end $300 hybrid, the guy who actually designed the bicycle spent a bunch of time dialing it in for me, no charge.

When I would take it in for tune-ups and such, he'd notice if the saddle had come down a little and whatnot and fix it.

And when I bought my Aegis the guy I bought it from also spent a lot of time dialing it in, except, he was setting me up like the average riders he worked with. He would tell me, "keep riding, you'll get used to it". Including my fitting at another shop, it cost me about $700 to fix the mistakes he made.