Good idea, I'd report him anyway, bikes aren't cheap and customer service should match the product, actually exceed it. I know, easier said.Originally Posted by Kathi
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03-05-2007, 01:28 PM #1
Caffeine Addict!!
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- May 2006
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03-05-2007, 01:47 PM #2
Zipper Neck & Survivor
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- Aug 2002
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- Sillycon Valley, California
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- 4,872
Wait 'til it's all over; the bike is returned and you have your refund. Then report him.
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03-05-2007, 04:34 PM #3
It Matters To This One
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- Apr 2006
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- 2,059
Yeah, wait until you are all done with him, and then report him. Might save some other person (who isn't on TE!) what you have gone through.
"The best rides are the ones where you bite off much more than you can chew, and live through it." ~ Doug Bradbury
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03-05-2007, 05:08 PM #4
I like bikes
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- Apr 2006
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- Seattle
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- 8,548
I just wrapped that thing better than it was wrapped when I got it.
He said he'd reject it if he could shake it and anything inside moved.
It's bubble wrapped, plastic wrapped, taped, and then in a box filled with newspapers. the UPS guy shook it and said it was fine. I have the shipping number. After the jackazz told me he would pay shipping, I asked him how that would work. Just call in a pickup he said. Instead i went to a very close UPS
store. guess what. He has to send me a label BEFORE they'll take my box.
Result? I paid for shipping. I'm going to write to HIM again and ask HIM for more information? and then wait for HIM to send me a #$!@ label?
NOT.
and yes, i will definitely definitely report him all over the place.
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03-05-2007, 06:07 PM #5
Registered User
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- Jan 2006
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Excellent work, Mimi. Get the refund and leave him behind you.
"My predominant feeling is one of gratitude. I have loved and been loved;I have been given much and I have given something in return...Above all, I have been a sentient being, a thinking animal, on this beautiful planet, and that in itself has been an enormous privilege and an adventure." O. Sacks
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03-06-2007, 06:07 AM #6
Meow!
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Mimi, what a nightmare. My blood is boiling just reading your posts. I applaud you for standing up to him (although I think the 10% restocking fee is just all kinds of wrong). What really infuriates me is that he had the nerve to jump down your throat with that previous email only to send you a bike that was far from what you were expecting. What a world class a-hole.
I'm not very patient either so I'm really sorry that you're back to square one. Hopefully, though, you'll get the bike of your dreams the second time around. Please keep us posted.
KateLive with intention. Walk to the edge. Listen hard. Practice wellness. Play with abandon. Laugh. Choose with no regret. Continue to learn. Appreciate your friends. Do what you love. Live as if this is all there is.
--Mary Anne Radmacher
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03-06-2007, 06:16 AM #7
I like bikes
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- Apr 2006
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Thanks Kate. I think I have to modify my dreams a little. I only know of one
modern Italian bike builder who MIGHT be able to build me a bike, and I end up in the same place I am now. He's in Italy, I'm here. I want to meet the guy, look him in the eye.
You know?
I might just have to go with a great Northwest Builder instead.
But I have lots of time (not lots of patience) because my Bianchi is serving me well.. and bike expo is NEXT WEEKEND!
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