Dear Ikea:
You sold me a defective part. I am now on my second phone call to you about said product (since you never returned my call as promised) and have been on hold (this time) for more than 20 minutes. Last time was longer than 30 minutes. This is your problem, not mine. I am not driving 2.5 hours each way to exchange the part. You need to figure something else out. Your customer service really stinks. This was the first time I had shopped in your store, and it will most definitely be the last.
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Thread: Dear So and So
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08-15-2012, 05:41 AM #11
In through the out door..
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Last edited by Blueberry; 08-15-2012 at 08:32 AM.
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