Thanks Ladies. I did buy the bike from a private user but I would have happily paid for the fitting service. The are charging 40$ for a tune-up which I don't feel is too much.

I'm not going to judge them after one visit. I know there are many factors that go into everything. Maybe they were exceptionally busy. I do recall seeing three college kids in the rear, turning wrenches.

I think I am just going to raise the handlebar and seat until I can figure something else out. I will speak to them about proper measurements for a road bike, in case the right one comes along.