Another reason I LOVE TE

[Veronica]

When you e mail to ask customer service a question during business hours, you get an answer right away. No waiting around trying to decide what to do...

My shoes for the Nova Scotia tour are toast - 11 miles into a ride today and I have hot foot. No hot foot with the SIDI road shoes I bought - but there's no way I can wear those slippery things on a tour. I don't even like stopping at lights with them. But I do like the fit and the nifty 3 way closing mechanism.

I need new shoes this weekend... so I can try them out and make sure they work before taking off with the in laws for Yosemite.

Yeah - TE will ship to you overnight with Saturday delivery. It's pricey... but my peace of mind is priceless.

V.

[pooks]

I love TE, too! Glad you started this topic because I'd wondered where to mention this.

I surfed the net and ordered things at three different places, looking for jerseys that looked like they might actual fit me and be cool enough, a sports bra, etc.

The last order I placed was from TE and two days later when a small box was delivered at my door I assumed it was one of the other orders, but no.

TE was delivered in 48 hours, charged the least for postage, and the merchandise was exactly what I needed.

How can you argue with that?

Yay, TE!

Good luck with your shoes, Veronica.

[Trekhawk]

Hey V - glad to hear the Sidis are working for you.
I love TE, great gear, great service, what more could you ask for.

[Veronica]

I think I'm going to take the road shoes back to Performance. The slipperiness kind of freaks me out. I know lots of riders have shoes for their different bikes. I really prefer to have just one pair. I know, it's weird.

Besides, makes it easier to sell the concept of another Riv...

V.

[Trekhawk]

LOL - yep I would take a new bike over shoes too.

[tomgrrrl]

I wear my Sidi Dominators (mtb shoes) for both mtb and road.....that way I can walk around as needed and they seem to work well for both......

[Nanci]

I _love_ how fast TE ships. Always a deciding factor in online purchases. Plus there just aren't any problems with Priority Mail like there can be with UPS/Fed Ex- for example, not delivering on Saturday, not having someone there for a sig, etc.

Road shoes freak me out, too. I have a perfectly nice pair of cute little Sidis, and I just don't like the slipperiness. I wore them two or three times before buying the same shoe in MTB.

Nanci

[crazycanuck]

I would love to purchase items from TE but the shipping costs frighten me...If I lived in Canada I would probably order from them..

I'm now on the hunt for the shorts nanci's just purchased & talking about....

...hmmmm..my dad's coming down this way...hmmmm....perhaps i may have a chance!!!!

c

[Nanci]

Mmm, better wait till later today for the real report! A bunch of other people are loving them, though. I had to pick them up off the chair and pet them, and admire their wonderful chamois a few times last night. The Shimano sandals are getting jealous! Well, they are going for a 30-40 mile test ride today.

How much _does_ it cost to ship down to you? I buy stuff from Japan/China/UK all the time! I even bought some fabric off eBay from Australia.

Nanci

[Brandi]

When you e mail to ask customer service a question during business hours, you get an answer right away. No waiting around trying to decide what to do...

My shoes for the Nova Scotia tour are toast - 11 miles into a ride today and I have hot foot. No hot foot with the SIDI road shoes I bought - but there's no way I can wear those slippery things on a tour. I don't even like stopping at lights with them. But I do like the fit and the nifty 3 way closing mechanism.

I need new shoes this weekend... so I can try them out and make sure they work before taking off with the in laws for Yosemite.

Yeah - TE will ship to you overnight with Saturday delivery. It's pricey... but my peace of mind is priceless.

V.

What is Hot Foot?

[DirtDiva]

It's $35 for international postage, even if you just want a pair of socks!

[Brandi]

It's $35 for international postage, even if you just want a pair of socks!

have you tried ebay?

[DirtDiva]

I was just talking specifically about TE's postage. A lot of online stores do seem to have a minimum charge for overseas postage though. I tend to do my online shopping on UK sites, because for many of them you get free postage within the UK if you spend £20 or £50 or whatever (as long as you don't want next day delivery). I'd shop at TE in a heartbeat if I lived in North America.

[Bron]

I'd shop at TE in a heartbeat if I lived in North America.

Me too. I just worry that I will be whacked with a huge customs bill when things arrive. It´s a real shame as there is loads of great kit that I never see in Germany or the UK. Maybe it´s better for my bank balance this way.

tlkiwi, do you know of any UK sites that stock cool cycling gear for women? Either that or I´ll have to wait until I visit the States again.

Bron

[crazycanuck]

Hey bron,

Are any of your friends going back to the states for a vacation?? Just get them to pick up an item for you. What about having it sent to a friend in the us & them sending it to you..

That was a choice i made when my friend went home & asked her if she wouldn't mind picking up some stuff for me at MEC..

Take a look at ground effect...(groundeffect.co.nz)???

There has to be an easier option for us overseas folks...

I don't do ebay.
c