I have eggbeaters on my commute bike.
I have kept them on my bike for 2-3 years now... I would say there are benefits and drawbacks. I have considered switching them out for different pedals.
Not sure about the shims? I think that's probably something that depends on what shoes you wear. I have the cleats mounted on some low-end Sidi MTB shoes (Blaze, maybe? They have only two straps), and a shim was not necessary. I have replaced the cleats and they don't appear to have done any damage to my shoes.
Benefits:
--do a great job shedding mud, ice, and other debris. very well suited to 4-season commuting in this respect, and probably for mountain biking too.
--very easy clip in and clip out. because they are four-sided, you can put your foot on the pedal at an intersection and just by the act of pedaling you will get clipped in. There is no tension adjustment per se, but cleats can be installed in two ways, one of which has an earlier release. Way back when I got the pedals (and was still fairly new to clipless) I installed the cleats the "easy" way. They are indeed extremely easy to get out of. I have never accidentally released but could actually see myself doing it with these, unlike by Ultegra road pedals.
Drawbacks:
--Personally, I have come to dislike how "floaty" they feel. I really prefer how solid and stable and connected I feel in my road pedals, which don't have much float. The difference between the two is not that subtle. Of course, this is completely personal.
--I also have a cleat that keeps coming loose. Grrrr!



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