I know my LBS carries wire panniers, so I think they can be obtained from the major supply catalogs, but I wonder whether you would have heel strike problems with those too - and I would think it would be a bigger problem!
Could you try a different rack of pannier? Some give you more lateral adjustment than other.... You could also try a smaller pannier and use both.
CA
Edited to add:
Try these: http://www.bikepartsusa.com/view.asp?f_c=Basket



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