I had to send my Polar in for a new battery several months ago and I got in back in about 10 days. Probably just depends on their workload?
If you wanted to spend another $45, you could buy the new chest strap they've just put out. It's coded and it's all soft except for the very center. You can change the battery yourself and they even include a couple of extra rubber gaskets. It's much more comfortable than the harder plastic ones.
I'll also throw in my consumer notice, the new S725 has what we decided to be a major flaw. My husband just bought one to upgrade from his 410 and took it back for the 720. Polar took off the auto start/stop function on the 725 so unless you wanted to remember to start and stop it everytime you have to stop at a traffic light or whereever, your data will be slightly flawed. He called Polar and no one seemed to know why they removed that function, but said they had tons of complaints.



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