Ironically my saddle has been comfortable from day #1. While I like the increased length of the stem that I had installed the other week, my back is hurting about 4 inches below my neck. I have a bit of a dowager's hump and I think the forward position is causing pulling, which is now focused on that area. I probably need to be sitting more upright than what this hybrid bike currently allows. There's no slack available in the brake cables and if I opt for a riser or even a different handlebar altogether, it's likely that new longer cables will be required. The costs are increasing on this bike. I spent an additional $45 for the new stem as the LBS said they could not resell the one that came with the bike as it is not an aftermarket product. sigh....