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  1. #1
    Join Date
    Feb 2010
    Location
    California
    Posts
    209
    I like bike shops that are generally a little different not necessarily shops that carry just the big name brands of bikes. I enjoy going to a shop which also sells quality used, recycled, or refurbished bikes. Would also be nice to have a few women employees not just one token woman (if even that).
    Bike Friday Petite Crusoe
    Terry Trixie
    Gary Fisher beater bike

  2. #2
    Join Date
    Mar 2008
    Posts
    2,698
    Quote Originally Posted by Sylvia View Post
    Would also be nice to have a few women employees not just one token woman (if even that).
    I'm pretty sure that this is why I was offered a bike shop job I don't mind....I like changing misconceptions about women and mechanical/technical abilities.

    The shop I work for is located near a trailhead, on some pretty decent cycling roads (and with access to even better ones), and next to a pub. It's the ideal location, and a big part of the shop's success.

    My observation is that inventory is a huge concern for a lot of shops. It's very difficult to predict what customers will want and in which sizes or colors, and it's risky to carry a lot of "personal preference" inventory, especially as a small independent shop. "Showboating" doesn't help either...

    What I want most when it comes to inventory is a shop that stocks basic parts for last minute repairs and is willing to order me almost anything else. I want a shop that stocks the products that they use and love, not what some corporate entity tells them to carry. I want a shop that is friendly, knowledgable, and part of the community. I want a shop that understands the fundamental concepts of fit, not just, "you're a woman, so here, try this WSD bike".
    Last edited by Becky; 08-09-2013 at 05:23 AM. Reason: paragraphs to make it easier to read.

  3. #3
    Join Date
    Nov 2007
    Location
    Western Canada-prairies, mountain & ocean
    Posts
    6,984
    What I want most when it comes to inventory is a shop that stocks basic parts for last minute repairs and is willing to order me almost anything else. I want a shop that stocks the products that they use and love, not what some corporate entity tells them to carry. I want a shop that is friendly, knowledgable, and part of the community. I want a shop that understands the fundamental concepts of fit
    +1 I really appreciate bike stuffs that has all the parts for last minute stuff and can order other stuff quickly.
    My Personal blog on cycling & other favourite passions.
    遙知馬力日久見人心 Over a long distance, you learn about the strength of your horse; over a long period of time, you get to know what’s in a person’s heart.

  4. #4
    Join Date
    Nov 2007
    Location
    Western Canada-prairies, mountain & ocean
    Posts
    6,984
    What I want most when it comes to inventory is a shop that stocks basic parts for last minute repairs and is willing to order me almost anything else. I want a shop that stocks the products that they use and love, not what some corporate entity tells them to carry. I want a shop that is friendly, knowledgeable, and part of the community. I want a shop that understands the fundamental concepts of fit
    +1 I really appreciate bike stores that has all the parts for last minute stuff and can order other stuff quickly.

  5. #5
    Join Date
    Feb 2012
    Location
    Toronto
    Posts
    93
    Difficult one. We have a store here that only sells accessories (no bikes), and I think that's a model worth exploring, catered to the gear junkie among us. (Yes, I admit it freely, I am a gear junkie). Internet link sounds like a nice idea, but I fear customers will only use it to check with online stores and then get grumpy because the prices in my store are higher. They can do that on their iPhones if they want that one.

    Also, while the idea of being on the trail appeals, you will get a lot of people who browse, not buy -- I won't buy new shoes, for example, if I am riding, because I won't have anywhere to put them. So I might look, try something on, and them move on.

    My dream bike store will have in-house coffee shop, so people come in, chat bikes, buy coffee and then decide they really need shoe covers, or jerseys.

  6. #6
    Join Date
    Dec 2005
    Location
    WA State
    Posts
    4,364
    Quote Originally Posted by shootingstar View Post
    +1 I really appreciate bike stores that has all the parts for last minute stuff and can order other stuff quickly.
    We're so lucky here... Seattle Bike Supply (a gigantic wholesale warehouse where all the shops get their stock) is here, and practically just down the street from my team shop... if I need a part that's not in stock it can usually be at the shop by the next day, if not in a couple of hours.

    We also have a ton of shops around here... you can probably find a shop that suits you somewhere. There's are women owned shops, shops that cater to racers, utility cyclists, commuters, tourers, classic bikes - probably whatever you can think of. We also have many custom frame builders.
    Last edited by Eden; 08-09-2013 at 01:43 PM.
    "Sharing the road means getting along, not getting ahead" - 1994 Washington State Driver's Guide

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  7. #7
    Join Date
    Nov 2007
    Location
    Western Canada-prairies, mountain & ocean
    Posts
    6,984
    Also, while the idea of being on the trail appeals, you will get a lot of people who browse, not buy -- I won't buy new shoes, for example, if I am riding, because I won't have anywhere to put them. So I might look, try something on, and them move on.
    This is to make the store as accessible as possible for cyclists....who bike like me to do errands /don't have a car /near a very heavily used bike path and if you want to encourage others to bike for transportation/daily lifestsyle (and they tend to have a carrier, pannier racks, etc.). Trail was intended to mean more a defined bike path for commuters.

    The most well-known and used bike stores where I've lived and biked in Toronto (14 yrs.), Vancouver (8 yrs.) and Calgary are all with half km. or right along a marked bike route. Sure you get people who browse, look around and won't buy..but you will also get more people who will buy and prefer safety/convenience of cycling on bike paths, bike lanes, instead of far flung mall locations with no safe cycling access.
    My Personal blog on cycling & other favourite passions.
    遙知馬力日久見人心 Over a long distance, you learn about the strength of your horse; over a long period of time, you get to know what’s in a person’s heart.

  8. #8
    Join Date
    Mar 2012
    Location
    Saskatoon, Sask.
    Posts
    334
    My dream bike shop would have lots of test saddles that people could sign out, not just in the most expensive models. A fitter on site. Bike sizes for both extremes - very tall men also have trouble finding bikes that fit. Regular free classes for basic maintenance such as tire changes, to free up the mechanics for more complicated repairs. And frames with build option packages. For example, something like the Soma Buena Vista mixte with a road build option, an internally geared option, and a general purpose derailleur gear option.
    If it were here in Saskatoon, I'd definitely offer a lot of cyclocross bikes. They seem to be the default road bike here, due to the road conditions.
    Queen of the sea beasts

  9. #9
    Join Date
    Nov 2007
    Location
    Western Canada-prairies, mountain & ocean
    Posts
    6,984
    Not only locate the bike shop right by a major bike path/bike lane or signed bike route, but make sure it is within 1-2 blocks of several of these places that naturally draw people who could be/are cycling folks:

    grocery store (doesn't have to be big box, just one that lots of people go to)
    daycare
    school
    community centre which has fitness facilities and other activities
    ice cream/gelato stop or coffee shop I don't expect coffee nor edible place in a bike shop. It's too hard to mix those 2 very different businesses together within 1 roof.

    Are such bike stores located in such areas? Absolutely YES some bike shops, in Vancouver and Toronto, particularily those in the downtown core.


    ****Now would a bunch of guys, owning a bike shop, who don't have children think this? Maybe. The probably want to be a cool spot for team kitted roadies, bike wheelie mtb bikers. Fine. But that's not the whole world and it won't expand your market share.

    My point is people are fitting into their schedule, all kinds of tasks and if they can go to the bike store, bank/another store, etc. nearby, even better in 1 geographic sweep/stop.

    Love the idea of borrowing a saddle for 14 days or something like that. A saddle library. (Well there are toy libraries..)

    A bike pump with a pressure gauge, permanently installed OUTSIDE the bike store (as well, as inside the store for the winter).

    Sell floor bike pumps that aren't sheot and don't require superman strength. (I did find one. Zefal. Sorry Lezyme pump just bummed me out ...and my partner too. Who is more mechanically inclined than I am.)
    Last edited by shootingstar; 08-09-2013 at 05:01 PM.
    My Personal blog on cycling & other favourite passions.
    遙知馬力日久見人心 Over a long distance, you learn about the strength of your horse; over a long period of time, you get to know what’s in a person’s heart.

  10. #10
    Join Date
    Feb 2012
    Location
    Toronto
    Posts
    93
    Quote Originally Posted by shootingstar View Post
    This is to make the store as accessible as possible for cyclists....who bike like me to do errands /don't have a car /near a very heavily used bike path and if you want to encourage others to bike for transportation/daily lifestsyle (and they tend to have a carrier, pannier racks, etc.). Trail was intended to mean more a defined bike path for commuters.

    The most well-known and used bike stores where I've lived and biked in Toronto (14 yrs.), Vancouver (8 yrs.) and Calgary are all with half km. or right along a marked bike route. Sure you get people who browse, look around and won't buy..but you will also get more people who will buy and prefer safety/convenience of cycling on bike paths, bike lanes, instead of far flung mall locations with no safe cycling access.
    Ah, I misunderstood. I rarely drive anywhere, so the idea of a store that doesn't have access for a bike just didn't cross my radar screen.

    I agree on the bikeability of the store, but I'd like transit access, and (outside of big cities) some sort of parking too, for those people who do drive.

  11. #11
    Join Date
    Dec 2012
    Location
    MA
    Posts
    49
    I'd like to see more higher end bikes in small sizes/WSD available to try in the shop. As a women with a very "womenly" geometry (short reach, long legs) I am frustrated by the lack of choices for me when I walk into a shop and look at bikes. Yes, I want carbon and high end components.
    I do understand the inventory issue though, a shop doesn't want to get stuck with bikes they don't think will sell. It's a risk for me to have to order a bike without having a chance to ride it though. My last two bikes have been purchased this way and luckily worked out. I do appreciate the shop that is willing to work including special orders, swapping components etc. to get me what I need/like and not try to sell me something I don't want or like just because it is what they have. Maybe if more women start buying higher end bikes it will get better.
    2011 Cannondale CAADX 105
    2012 Jamis Dragon 29er
    2012 Jamis Xenith Endura Comp

 

 

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