Dear So and So

**snapdragen** · 01-11-2013, 09:58 AM

Dear hip, HA! You tried to scare me by making be think I was in for more surgery. Joke is on you sucker, you're getting more PT. And I just might go to the acupuncturist too, so there.

(I was sent up to Stanford to see a new ortho doc yesterday, I had an MRI a few weeks ago that showed a labral tear in my right hip. I was sure I was in for more surgery. Turns out he feels the majority of my problem is with a couple of different muscles - off I go for 8 weeks of PT. I'm absolutely thrilled, I did not want more surgery. New doc says 90% of the time, labral tears do not require surgery. Yay me.)

**indysteel** · 01-11-2013, 01:58 PM

Originally Posted by snapdragen

Dear hip, HA! You tried to scare me by making be think I was in for more surgery. Joke is on you sucker, you're getting more PT. And I just might go to the acupuncturist too, so there.

(I was sent up to Stanford to see a new ortho doc yesterday, I had an MRI a few weeks ago that showed a labral tear in my right hip. I was sure I was in for more surgery. Turns out he feels the majority of my problem is with a couple of different muscles - off I go for 8 weeks of PT. I'm absolutely thrilled, I did not want more surgery. New doc says 90% of the time, labral tears do not require surgery. Yay me.)

Woot! I'm glad you can take a less invasive route. I hope PT sorts you out!

**OakLeaf** · 01-11-2013, 02:16 PM

Whew! Hope the PT goes well, Snap!

**SadieKate** · 01-11-2013, 03:06 PM

Dear Snap's Hip,

The rest of us know it's best not to mess with Snap. What took you so long?

~ SK

**SadieKate** · 01-11-2013, 03:08 PM

Dear Household Laundrymaid,

How could you be such a knucklehead and put my brand new Sporthill pants in the dryer?

**Owlie** · 01-15-2013, 07:11 PM

Dear grad programs,
Please, no emails with the subject line "Your application to Program X at School Y" that say "We got your application and everything has arrived." I'm pretty sure my heart stopped when I got the one from my first choice.

**Catrin** · 01-16-2013, 01:49 AM

Originally Posted by snapdragen

Dear hip, HA! You tried to scare me by making be think I was in for more surgery. Joke is on you sucker, you're getting more PT. And I just might go to the acupuncturist too, so there.

(I was sent up to Stanford to see a new ortho doc yesterday, I had an MRI a few weeks ago that showed a labral tear in my right hip. I was sure I was in for more surgery. Turns out he feels the majority of my problem is with a couple of different muscles - off I go for 8 weeks of PT. I'm absolutely thrilled, I did not want more surgery. New doc says 90% of the time, labral tears do not require surgery. Yay me.)

I just saw this - SO glad that it looks like PT will take care of your hip. Yayyyyyyyyyyyy!

**NbyNW** · 01-23-2013, 05:13 PM

Dear company that I asked for an informational interview 3 years ago,

Too little, too late. I've moved on.

Good luck to you.

**Blueberry** · 01-23-2013, 07:58 PM

Dear Apple:

I am SO not happy that my new (4 week old) iPad has rather suddenly started draining its battery very quickly and generating massive amounts of heat. I'm not pleased that I wasted 2 hours doing what your techs told me to do over the phone last night (while not doing my homework), that your genius bar now told me didn't have a shot in h3ll of fixing the issue. I am REALLY not pleased that I have to start all over with my device NOT from backups because you think that your operating system has corrupted itself in the 4 weeks I have owned the device. Or maybe it's an app - you're not sure - but they *shouldn't* be able to do that according to you. That's right - I get to set up each and every preference again, get all of my email accounts and calendars set back up, re-look up all of my wireless passwords, website passwords, etc., install each app separately, and hopefully get all of by data back on the iPad from iTunes separately. That *might* fix the problem - but you aren't even sure of that. Are you gonna do my homework for me while I waste all of this time on a device that outta be working? We purchased your products because they're supposed to work and they were supposed to *help* me with my classes.

Signed,

Wish I had stuck with paper and pencil

**tulip** · 01-24-2013, 03:08 AM

Is it a new ipad (the retina display one--I don't remember the number of the model) Blueberry? I was told outright that the new ones have battery overheating issues and it was suggested that I get the non-retina display model). Take it to the store and demand a refund or replacement--they will deal with you in person.

**lph** · 01-24-2013, 04:23 AM

Dear Body, or is it Mind I should be talking to,

will you please just figure it out and start working normally again? This random, unpredictable veering between lots of energy, and not being able to sleep or relax, and being so wiped-out you fall asleep at dinner parties is getting old. It's not that much to ask. Nights are for sleeping, days are for working, late afternoons are for getting a little exercise.

**indysteel** · 01-27-2013, 05:16 AM

Originally Posted by lph

Dear Body, or is it Mind I should be talking to,

will you please just figure it out and start working normally again? This random, unpredictable veering between lots of energy, and not being able to sleep or relax, and being so wiped-out you fall asleep at dinner parties is getting old. It's not that much to ask. Nights are for sleeping, days are for working, late afternoons are for getting a little exercise.

At the risk of projecting my own health problems onto others, you might want to have your thyroid levels checked if you haven't already. Sorry you're not feeling good!

**Blueberry** · 01-24-2013, 05:18 AM

I have the 4 - which is not supposed to (from what I've heard) have as many problems with overheating as the iPad 3. We actually went to the store last night - that's where the "you must factory reset the device and start over" plan came from. They refused to talk about refunding or replacing because the "battery test" they performed showed no issues (and I do have Applecare +). I really, really wish they would offer me a refund at this point - I'm so far beyond frustrated. The odd thing is that it was fine - until it suddenly stopped getting good battery life and and started overheating. But - we went with Apple so my DH wouldn't have to be tech support. And now - I'm really quite disgusted at how they're handling it (which I patiently explained last night).

Any tips for getting them to offer a refund?

**OakLeaf** · 01-24-2013, 05:35 AM

Is there another Apple Store in your area? I've heard that support can really vary from store to store.

That stinks. Hope you get it resolved soon.

**tulip** · 01-24-2013, 06:04 AM

Originally Posted by Blueberry

Any tips for getting them to offer a refund?

It was the 4 that I was told had the battery overheating issues, not the 3. I got the 3 because it was cheaper and the overheating comment helped me decide.

As for getting a refund, actually I don't think they would do that, but a replacement is certainly a reasonable solution. Keep talking to them. I have had success saying, "if you cannot help me resolve this problem, please tell me who is in a position to resolve it." It sucks to have to be a persistent, firm and somewhat biatchy customer, but eventually they might cut their losses and give you a replacement. I have had to put that hat on to resolve issues with my homeowner's insurance and a a lemon-dishwasher replacement recently--both were resolved in my favor, but it took alot of work! Keep going up the line. Start by calling the store manager today (ask straightaway for the manager) and calmly explain the situation, that you are disappointed with the product and the service, and that you want it resolved with a replacement right away so you can get on with your busy life. Being disappointed seems to work for some reason. You could always pull out the attorney card, too.

Go girl! Fight injustice wherever you find it, even at the Apple Store!

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