Trek Problems Continue

[Dogmama]

Trek needs to know that more people than just dogmama are aware of their response and are watching.

http://www.trekbikes.com/faq/contact.php

Go to this link, choose customer service and feedback and give your support to dogmama's quest for satisfaction. Include a link to this thread...

That is where I started (on their website) & was assigned "Jeff" who ignores my phone calls & emails.

I've found a good shop and I'm happy. They sell Trek and many other bikes too.

I really can't put anymore energy into this - it isn't worth it. In my sage years, I have to evaluate if I'd rather be right or happy. In this case, I think I'll preserve what little sanity I have remaining.

I will do a blurb on Angie's List and the Tucson BBB about this so that I've done my civic duty. And, of course, tell anybody looking for a bike shop about my experiences. Beyond that, stick a fork in me because I'm done!