I called my local Williams Sonoma - they don't carry it so I'd need to go to Phoenix (120 miles away.) BUT the lady raved about it - said they've never received a Breville appliance back. Apparently, the company started making commercial equipment.

CarolP - do you need to use the 16 cup bowl to slice or grate - or can you use one of the smaller bowls?

Oak - anything that catches on fire is terrifying to me.

I was wondering if the Costco stuff is the real-deal. Sometimes I've bought things that are just not quite up to snuff. Things that make you go "hmmm"