Welcome guest, is this your first visit? Click the "Create Account" button now to join.

To disable ads, please log-in.

Shop at TeamEstrogen.com for women's cycling apparel.

Page 2 of 2 FirstFirst 12
Results 16 to 19 of 19
  1. #16
    Join Date
    Aug 2008
    Location
    NoVa
    Posts
    305

    To disable ads, please log-in.

    I totally get what you are feeling. I've worked in sales so I am pretty sensitive to the subject as well. However, if you like SP2 better than 1 (and from what you've written, I think we all like SP2 better) then you need to stick with that person. Your comfort and fit on a bike should not come second to sales/commission etiquette.

    I only work with the employees I like and trust. I'd be asking for SP2 to finish up what was started with the 44 Ruby.
    ____________________________________
    2008 Ruby Elite
    2012 Tricross Elite

  2. #17
    Join Date
    Sep 2009
    Location
    Tucson, AZ
    Posts
    1,973
    I agree with all the advice you've been given and I'm pretty sure you'll like the 44. I'm 5'1" and that's what I ride. Every person and brand is different, but I tested other bikes (48, 47) and they were too big.

    You might even call the store, ask for sp #2 to find out the delivery date- then you can ask him to call you when it comes in. And have you thought about letting the owner / manager know how much you appreciated his attention to detail, service etc?

    Good luck and I hope you love your Ruby like I love mine
    2016 Specialized Ruby Comp disc - Ruby Expert ti 155
    2010 Surly Long Haul Trucker - Jett 143

  3. #18
    Join Date
    Sep 2010
    Posts
    212
    Quote Originally Posted by Artista View Post
    Customers should never be concerned about commission.
    +1. I'm glad you found someone that is taking the time to get bikes in for you to try and you seem to have a good feeling about.

    Buy from who YOU WANT to work with. Don't worry about the rest. The very fact that you are even sensitive to it makes you an A+ customer.

    If this shop is good enough to have two people you would consider buying from...it sounds like you've made a good choice.

  4. #19
    Join Date
    Sep 2011
    Posts
    369
    Just an update: Both Salespeople are calling and emailing me. SP2 told me he found a 44 Dolce which I can test out this week. SP1 wants to know what components I'd be most interested in for the Ruby. Both said they would call me when the bike comes in. I know they spoke to each other but not sure if they clarified who is taking the lead.

    I told SP1 that I think SP2 placed the order already. I also asked SP2 for his schedule so I can stop be when he's in. Hopefully they will connect as it's getting confusing. Or, they can be working together which would be nice too. Either way, I plan to write a letter to the owner to let him know how great both employees are.

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •