LBS etiquette, commissions etc...

[Seajay]

Customers should never be concerned about commission.

+1. I'm glad you found someone that is taking the time to get bikes in for you to try and you seem to have a good feeling about.

Buy from who YOU WANT to work with. Don't worry about the rest. The very fact that you are even sensitive to it makes you an A+ customer.

If this shop is good enough to have two people you would consider buying from...it sounds like you've made a good choice.

[jyyanks]

Just an update: Both Salespeople are calling and emailing me. SP2 told me he found a 44 Dolce which I can test out this week. SP1 wants to know what components I'd be most interested in for the Ruby. Both said they would call me when the bike comes in. I know they spoke to each other but not sure if they clarified who is taking the lead.

I told SP1 that I think SP2 placed the order already. I also asked SP2 for his schedule so I can stop be when he's in. Hopefully they will connect as it's getting confusing. Or, they can be working together which would be nice too. Either way, I plan to write a letter to the owner to let him know how great both employees are.