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Thread: LBS Taboos?

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  1. #9
    Join Date
    Apr 2011
    Location
    perpetual traveler
    Posts
    1,267
    Quote Originally Posted by ridebikeme View Post
    . . paid me to come fix it. . .
    Charging her for it has to help with the frustration. She sounds a bit like a princess, not wanting to take the bike off the trainer.

    I have had very good luck at two bike shops. And bad luck at another three. The first good shop was the place where I first got a bike fitting. The guy did a bang up job, and made excellent changes, like chopping off the handlebars on my hybrid. The other excellent bike shop is one back at home base, where I bought my Madone. They are very helpful. They make suggestions. They swapped pedals and seats on my bikes at no charge. They moved and set up my computer from one bike to the other at no charge. Their labor charges, when they do charge, are reasonable. Most important of all, they figured out the problem with my front derailleur on my Cannondale, even though they are not a Cannondale dealer and three prior bike shops fussed with no luck. One of the Cannondale dealers, at Cannondale's behest, actually changed out the chain ring, front derailleur and cables. No charge to me but that is irrelevant when the repair didn't work. Anyway, the mechanic at my bike shop back home took about three seconds to tell me what was wrong--the kick stand mount interfered with the cable. They changed the mount and the bike shifts perfectly.

    This shop came well recommended by bikers I knew in town and the fitter I am working with is loved by the locals. I am going back in a few weeks for a fit adjustment and new pedals. There will be no charge for the fit adjustments.

    They volunteer at the local charity rides, providing free support and sweep.

    I hope they made a nice profit on the Madone they sold me for less than list. They will always have my business when I am in town.
    Last edited by goldfinch; 10-21-2011 at 03:22 PM.
    Trek Madone 4.7 WSD
    Cannondale Quick4
    1969 Schwinn Collegiate, original owner
    Terry Classic


    Richard Feynman: “The first principle is that you must not fool yourself and you are the easiest person to fool.”

 

 

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