I guess I'm kind of with CrazyCanuk on this one. There is a vibe about Ground Effect and the buying direct from them is part of the vibe. They don't have any other distributors even here in NZ - it is solely by mail order (drives me crazy when I have ordered something I really want because my office is only two blcoks from theirs and although it always arrives the next day I sometimes wish I could just go and get it). I wouldn't want to deny a great kiwi company an expansion opportunity - but this is from the ground effect website on their views on mail orderhttp://www.groundeffect.co.nz/about-us.htm