B17 problem

[Catrin]

Catrin, are you sure your fitting for the life of the bike at Nebo covers new parts? That is not my understanding of their policy.

Yes, that is how both the fitter and the owner explained it to me. Jonathan said that has served them well in customer satisfaction and loyalty. I was surprised so repeated my understanding back to both fitter and owner to make sure that I had not misunderstood. Once the $200 fitting fee has been paid, OR if one purchases a bike from their store, no further fitting fees will be charged for that bike (same life-time fitting is free if you get your bike from them). This is great customer service as parts and labor are expensive enough! Jonathan said that when they go to conferences that other stores are always surprised that they offer such an extensive fitting service.

[indysteel]

Yes, that is how both the fitter and the owner explained it to me. Jonathan said that has served them well in customer satisfaction and loyalty. I was surprised so repeated my understanding back to both fitter and owner to make sure that I had not misunderstood. Once the $200 fitting fee has been paid, OR if one purchases a bike from their store, no further fitting fees will be charged for that bike (same fitting is free if you get your bike from them). This is great customer service as parts and labor are expensive enough!

I'll take your word for it, but having paid for a few parts out of pocket after fittings, that policy is news to me.

[Catrin]

I'll take your word for it, but having paid for a few parts out of pocket after fittings, that policy is news to me.

Ahh, perhaps I was unclear - it is the fitting fees that are not charged again - I did not mean the parts themselves. So they don't charge for adjusting the fit after putting new parts on the bike - for the life of the bike/your ownership. Sorry for any confusion. My first LBS would charge multiple fitting fees outside of the parts/labor - this is one of the reasons I switched...though not the main reason.

[Catrin]

Knotted - your advice was spot-on with my Brooks. The more I ride it after my fitter returned my saddle to how the FIRST fitter adjusted it the better it feels

I had no money for Proofhide after the rain last weekend, but did use some mink oil just to put something on the saddle after it got drenched. I will be getting Proofhide this weekend as everything I have read seems to indicate that it really is better to use than mink oil. Unsure why, but it isn't that expensive...

[Catrin]

Strange thing today at the Tour de Cure at which I rode 25 miles. At the end of the first 10 miles, my girly bits were quite uncomfortable. I stopped, took a 7-8 minute break, then continued. The remaining 15 miles were fine with no discomfort that I remember.

This seems odd to me, if nothing else I would expect the second half of the ride to be more uncomfortable than the first... thoughts anyone?

As uncomfortable as it became, it was still better than last Saturday before we adjusted the tilt of my saddle.

Added --->>> It just dawned on me what the problem probably is, the saddle probably just isn't broken in yet! I've had so many fit issues that my first assumption was that the saddle needed tweaking. I now have 150 miles on this saddle (110 miles in the last 8 days). so hopefully we are getting there.