LBS woes

[sundial]

Me: "I'd like to talk to someone about a custom Seven."
Sales Guy: "Why a Seven?"

Are they still in business?? They could have made more $$$ on a sale of a Seven than the Pilot.

[Thorn]

Are they still in business?? They could have made more $$$ on a sale of a Seven than the Pilot.

Yep. They are a local chain. While the only Seven dealer in the area, they are really just a huge Trek dealer. They make up for lack service and repair by just the volume of bikes they sell. Around here, road riders are either mechanically astute enough not to buy from them or committed to the percieved deals and buy new every couple of years.

But, turning away a Seven deal is proabably the reason I didn't say anything to the sales guy--I was in such a state of shock. At the time the Pilot was about 1/4 to 1/5 of what I had committed to spend. I never had a store that was empty of customers turn away a sale.