After looking at this all, I have to agree with Susan. While the powers that be here are very patient, I think we all forget what this website and forum are. I didn't realize that TE doesn't sell Specialized products (at least I don't think so?) and using this forum doesn't appear to be 100% ethical.

I have nothing against Rachel or Specialized and I understand why the TE message boards would be a prime group of people to contact. I also think it was pushing boundaries, a bit.