Bad customer service is one thing, but as a business owner who charges shipping, don't get me going. Shipping costs are skyrocketing. Even a light box going half a coutnry away is $8-10. Plus, you all want insurance, tracking and so on. That stuff isn't free. If your order gets lost en route, the business owner is the one who hears about it. If a business has a brick and mortar in the same state you live in, they are required by law to charge you sales tax.

Irulan