
Originally Posted by
DeniseGoldberg
Wow - I can't believe that you continue to do business with them. I can understand an error once in a while, but my patience disappears after one order with an error. You may be getting your items at a good price, but when you factor in the time and annoyance - well it wouldn't be worth it for me.
And I suspect that as long as people continue to buy from them, they have no incentive to fix their problems!
I agree with Denise. I refuse to offer patronage to a company that could care less whether I am happy or not. Plenty of places out there to spend my hard earned dollars and plenty that offer great customer service.
The most effective way to do it, is to do it.
Amelia Earhart
2005 Trek 5000 road/Avocet 02 40W
2006 Colnago C50 road/SSM Atola
2005 SC Juliana SL mtb/WTB Laser V