Dear Bike shop,

how come It took me only five( only been riding a year, just bought a Zinn's bike maint manual) to fix my brakes, when I paid money and left my bike - and you STILL gave me back a bike that I rode for 6 months, with rubbing brakes?
Ive been riding on full brakes for 6 MONTHS!
I know you are all young and keen on bikes, but could you be keen on fixing them properly? I figured it out, and Im not terribly mech minded.( Just a tread head, working on it.)
Wow , I wonder how easy it is going to be, when I stop feeling so ill and try it out again....