Quote Originally Posted by Irulan View Post
Wasn't there a thread a few months ago regarding a woman who had endured that kind of treatment from an LBS employee, and then followed through on reporting it? I just can not understand not doing something.
Yep - but it was an employee of a chain (I think a mechanic). This is a shop owner - I'm not sure there's much you can do, except not shop there and tell others not to.

Liability issues, I get. I'm a lawyer. Rude people who know no limits - I don't.

CA