I have a "no tolerance" personal policy when it comes to behavior like this. I don't make excuses for a guy's bad behavior ("poor guy, he musta had a bad day") nor do I think anyone needs to "prove" their worthiness or their word by bringing back-up. That mechanic screwed up, royally, and you are not the one who should pay for his actions by being inconvenienced or made to feel bad.
Embrace your power, girl, both as a person and as a paying customer.



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