Quote Originally Posted by lkrider
Never yell.
I smile, wave, and YELL "have a nice day!" and then maybe give them one of these: followed by a smile. There's nothing I can do about their problem and it wouldn't do me any good to make them more angry...as many of you have noted, the poundage ratio is not in your favor. I've never had a horrible incident, though I hate the way it makes me feel when it happens.

So much negative energy out there. It's sad, and scary.