Andrea, that was probably the shipper's decision not Performance's (and I'll venture to guess it was UPS, because they do that consistently). I've never had the particular experience you're describing. But with UPS, if you pay for ground, even if the parcel arrives at your city the next morning, they will hold it in the warehouse until the fifth day. Online tracking has been very instructive.
In other words, they'll ship it where they have room on their truck/plane, but if you pay for ground, you will NOT get the parcel in two days. Another reason why I never use UPS if I have a choice.
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Thread: Performance bike?
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06-18-2008, 03:37 AM #1
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06-18-2008, 03:57 AM #2
Corgi Prime
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You'd think so, but I emailed Performance to complain, and they directed me to their policy that states that they may use whatever shipping method they want as long as it should arrive within the specified time.
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