Saddle return policy (TeamEstrogen)

[JaneE]

Just as a follow-up:

I sent a note to the TE customer service email address yesterday. I ended up calling their order number this afternoon and asking the nice lady on the other end of the phone about a Selle An-Atomica return policy. She put me on hold while she checked, then told me that yes, there is a 90-day return policy on the Selle An-Atomica saddles. Good enough. I ordered a nice red one this afternoon.

Then I got a reply to my original query to customer service: No returns on the Selle An-Atomica!

I immediately wrote back, of course, hoping to get a definitive answer. On another thread I read a response by someone at TE stating that there IS a guarantee on the An-Atomicas but there is NO guarantee on the Selle Italia. Maybe that was the root of the confusion?

Anyway, to make a long story even longer, I received yet another response clarifying that TE is DEFINITELY offering a 90-day guarantee on the Selle An-Atomica. No explanation of why I had been told the opposite just a few minutes earlier, but...whatever. I'm happy.

Can't wait to get the saddle...I have high hopes!

Jane

P.S. Just got an email stating that the saddle has already shipped. Yeah! I should definitely have it by next Monday.

[Blueberry]

P.S. Just got an email stating that the saddle has already shipped. Yeah! I should definitely have it by next Monday.

Glad you got your answer - I'd look for it Saturday - I'm always pleasantly surprised

CA

[ladyicon]

I also just ordered a Selle An-atomica saddle. I found it for $10.00 less with only $5.00 shipping. Western bikeworks only has a 30 day return policy. Gee...I hope this is long enough for me to decide
Let me know how you like the saddle as I will report on it. What type of bike are you putting it on? What saddle are you riding now? Sorry about all the questions, but it took me quite some time (2 days hehe) to decide to spend the money on one.
I am putting it on my Specialized Ruby expert. I am now riding the Jett and find that I am getting sores, meaning the saddle is too narrow for me.
When it comes to saddles and comfort for longer than 20 miles I get soooooo confused on the whole situation. This saddle had better fit well for the price

[momof4greatkids]

I'm test-riding a new saddle from Brooks called "Imperial" which is similar to the Selle ana-tomica.

If the Selle is anywhere near the quality of the Brooks you will love it. Great choice.

Colleen

[JaneE]

I'm mainly riding my Dolce right now. We've been *trying* to get in some longer rides (50+ miles) in preparation for doing some touring/camping this summer but the dad-gum saddle issues are really handicapping me.

I've tested several Specialized saddles over the past few weeks: Lithia, Jett, Dolce...none of them have worked out. I'm getting a little nervous about it since we'll be picking up our touring bikes either tomorrow or Saturday (Surly LHT) and I'm not holding my breath that the stock saddles on those will be oh-so-comfy.

If this Selle works out I will be getting another one for the new Surly.

I will certainly post an update after I've given the An-Atomica a try.

Jane