Sounds like a good shop!

My LBS guys always ask me if I need help getting the bike on the car. Actually I've always been mildly annoyed by this -- I'm perfectly capable of putting my bike on the rack myself thank you, how do you think I got it here? -- but I suppose it is chivalrous that they ask ... and I suppose if I were dressed inconveniently there's a possibility I'd take them up on it... hmmm...