That reminds me. They have the, bar none, absolutely best customer service I've ever dealt with. It's probably the only company that I ever called the help line and was really and truely happy and pleased when I hung up.
We were having a problem with our reciever periodically resetting all of the channels (you have to go in and tell it what channels you get and which ones you want to see in your menus). When I called and the person didn't know what was going on she transferred me to an actual real live engineer who worked on the product. I've never had a company be responsive like that. Not only that - the problem did not happen again.