50% off Terry Sale Today!!

[GLC1968]

The poor gal I just talked to was totally fried, she said it's been a nightmare...I guess they never anticipated this response.

This just kills me. 50% off everything and they didn't anticipate this response? Are they not in the retail business? Pul-lease....

[KSH]

Well, since it won't keep anyting in my cart... I'm just going to have to order and pay for stuff one at a time.

All I want is a pair of cycling tights and a jacket.

[Pax]

This just kills me. 50% off everything and they didn't anticipate this response? Are they not in the retail business? Pul-lease....

Unnecessary snippy reply, sorry.

[GLC1968]

Not you, Queen! Sorry!

I just meant that any retailer who offers 50% off everything ought to be better prepared. I'd bet TE would have planned ahead. If they did this in a brick and mortar store and had to tell people to come back because their cash registers couldn't handle the business, people would freak out on them. I do feel for their poor operators though...they must be having a rough time!

(and don't get me wrong, I like Terry - I have 2 bikes from them one of which I bought off the website...)

[Pax]

Not you, Queen! Sorry!

I just meant that any retailer who offers 50% off everything ought to be better prepared. I'd bet TE would have planned ahead. If they did this in a brick and mortar store and had to tell people to come back because their cash registers couldn't handle the business, people would freak out on them. I do feel for their poor operators though...they must be having a rough time!

(and don't get me wrong, I like Terry - I have 2 bikes from them one of which I bought off the website...)

Did they advertise the sale much (I would never have known about except for it being posted here), I wonder if they failed to anticipate internet word-of-mouth?

[Velobambina]

Did they advertise the sale much (I would never have known about except for it being posted here), I wonder if they failed to anticipate internet word-of-mouth?

You know, this seems like it was originally intended as a private sale, which I admit kind of ticks me off since I've been a customer of Terry for years and wasn't included among those who got advance notice. As I said before, that was for the best because I really don't need anything new, although I'd have bought an Exte Ondo jersey I've had my eye on, had I known I could get it for half off. I readily admit to having a case of sour grapes over this, even though fate served me well by keeping me from breaking out the MC or Visa (why the heck don't they accept Amex?). LOL.

Makes you wonder if they really intended this to turn into a inadvertent inventory clear out right before the Xmas shopping season really ramps up! I checked their website today and it seems like the pickings are slim at best.

[Triskeliongirl]

I know what you mean, heck I own four terry bikes, two of which were bought brand new, I subscribe to the e newsletter and I also didn't get invited to the sale. This may very well have backfired on them. Those are a lot of hefty discounts they gave out on stuff, much of which rarely goes on sale.

[Pax]

Just got a call from Terry and the Bike Cubes were sold out by the time my order was manually processed, no cubes for me.

[VeloVT]

You know, this seems like it was originally intended as a private sale, which I admit kind of ticks me off since I've been a customer of Terry for years and wasn't included among those who got advance notice.

If they intended to have a "private sale", it probably wasn't the best idea to advertise it loudly on their website the day before the sale started. That's how I found out about it.

I too wonder about the criteria for advance notice. I am not a regular Terry customer but I've placed several orders over the past year... Though I've done some direct mail before (political stuff, not retail) and the decision about exactly who to mail is very calculated and donors are segmented according to multiple parameters. Retail is probably the same, maybe my $100 here or there wasn't enough to make the cut.

Anyhoo, I can't complain too much (unless I find my credit card charged 5 times), because although it was a major hassle I ended up with a whole bunch of Gore stuff that I probably wouldn't have bought otherwise.

[Deanna]

(why the heck don't they accept Amex?). LOL.

Because AmEx is twice as expensive for the retailers than other cards. They take 3.5-3.9% of every sale, Visa and Master card only 1.5-2%.

[Velobambina]

(why the heck don't they accept Amex?). LOL.

Because AmEx is twice as expensive for the retailers than other cards. They take 3.5-3.9% of every sale, Visa and Master card only 1.5-2%.

Well, who knew?

[KSH]

Well, I just went and ordered what I wanted one by one. I got a pair of cold weather cycling tights with padding and a jacket... all for $150. That's cheap for those 2 items.

[SadieKate]

My order went through as far as I can tell (I was extraordinarily patient yesterday morning) but a certain credit card company seems to keep losing my new address. I changed the address on-line and received an email confirmation. I had two transactions declined (one at the grocery store which doesn't care where I live!) so I called the company and spoke to two people. My new address was re-entered and I was assured all was well now.

Guess what? Another decline until I entered the old address. Terry can't get into their database to confirm if my CC went through on their order. I have to wait.

The CC company shall remain nameless but I've asked them if what is in their wallet will return to my wallet.

I guess in the greater scheme of things this is all small potatoes to whine about but it's plain ol' embarrassing at the grocery store with everyone standing in line. How do you announce in a friendly loud voice, "Believe me! I've lots of credit! I paid my bill!"

[sundial]

I guess in the greater scheme of things this is all small potatoes to whine about but it's plain ol' embarrassing at the grocery store with everyone standing in line. How do you announce in a friendly loud voice, "Believe me! I've lots of credit! I paid my bill!"

Oh my gosh, that happened to me one year when I was Christmas shopping. There was a long line of people and for some reason the card didn't go through. It had plenty of credit on it, but the clerk didn't believe me and called the manager over. Fortunately they didn't cut up the card in front of the whole world.

[sundial]

Queen, will you have it for just in case stuff or will it be semi-full? Let me see if I can photograph it sitting gingerly on my hubby's new rear rack. Hold on.