Selling Pearl Izumi Shorts

[CorsairMac]

Corsair, have you contacted PI? They have a very good customer service department and might be willing to take the shorts and give you something else (like a jersey) in return. I think you have a legitimate complaint.

Just as an FYI - I just called the customer support for PI and the man I spoke with: Jeremy, said he found it very hard to believe there would be anything in their shorts that I would be allergic to. He said no one is using all natural chamois anymore so it can't be an allergic reaction to anything in their shorts, especially if I washed them first. He also told me he didn't have any idea what to suggest but since they stand behind their product, that my best bet would be to take them back to the LBS and try to exchange them.
Great Help PI!
I'm now going to call my LBS and see what they have to say.
So my LBS won't take them back because they've been worn, they suggested I call PI back and try to speak to someone higher up.
Called PI back and explained that I was unhappy with their response and was asked if I had explained to my LBS that the shorts would be covered by PIs warrenty? I said no because PI didn't Tell me that. PI told me to call my LBS back and explain to them that PI would cover the shorts and they could contact their inside sale person if they had any questions.
Now my LBS doesn't know how to handle this - they're willing to take them back because PI said it was OK, but they don't know if I should get my money back or a store credit.
This has gone from the painful to the ridiculous! As of right now: the shorts are no longer for sale, I'm just not sure what I'm going to get out of this! LMAO

Corsair "no warm fuzzies here for PIs" Mac