Quote Originally Posted by Queen View Post
Imagine, if you will, two 73 year old parents who call me every time they lose the "flashy thing" (the cursor) and who click on most any pop up that shows up FREE SCREENSAVERS...NEED TAX HELP?...YOU JUST WON A MILLION DOLLARS", and who are on the slowest dial-up I've ever seen. Now imagine those same people sitting there with their shiny new computer with windows vista... ARRRRRRRGGGGGGGGHHHHH

I'm actually pretty competent on a PC but still couldn't make it run worth a crap.
I can relate (only I am not very computer literate) and my dad calls me about his PC problems. Repeatedly I tell him, dad, I use MACS. Yet he calls me, not my Brother and SIL who use PCs. That would make sense. Then he proceeds to try and explain the problem in terms similar to what you described and of course what I see on my screen is different than a PC and the terms are different enough to totally confuse and frustrate both of us. I am still trying to convince him that "reload" and "refresh" are the same term. He asks about virus protection, I tell him, please buy a Mac. Nope, so he gets a virus and needs help, which I know nothing about, I am virus free. I have begged him to take the free classes at the library. I will not even go into how horrendous it was to teach him how to send an attachment via email. *sigh*