Dear staff of our employee services (human resources) department:

When I told you in June last year that my husband had quit his job and no longer had any benefits, I can understand that it was up to me to change my flex benefits plan online. I did that as soon as his coverage was over.

However, when I told you that he didn't have coverage anymore, you could have automatically made the change in my extended medical coverage so that when he went to pick up the first prescription he needed the coverage would have been in place.

And when it wasn't, several months ago, and I asked you to make that change which I thought you would have done automatically, did it not occur to you to check to see if you had changed my medical coverage?

Funny thing is, those medical guys send bills that are not allowed to be forwarded so that now, 8 months later, the bill is a warning that we'll be sent to a collection agency for monies that my employment contract say that you should be paying.

When I told you that he had quit his job and had no coverage, what did you think I meant?

No hugs or butterflies for you ladies, but I sure hope you can figure out a system so that nobody else has to deal with this!

~T~