Steep and Cheap - Beware

[Grog]

I'm not sure, but I think merchants who get reports/complaints made about them to the credit card company can risk consequences with said credit card company when there are repeated problems (like paying higher fees or, if it's really bad, getting their accounts suspended). So it might be helpful to complain. But I understand Emily's point.

[susiej]

I'm not sure, but I think merchants who get reports/complaints made about them to the credit card company can risk consequences with said credit card company when there are repeated problems (like paying higher fees or, if it's really bad, getting their accounts suspended). So it might be helpful to complain. But I understand Emily's point.

They do. And I think you should challenge the charge too, otherwise SAC will remain unresponsive to customer complaints.

--SJ