Steep and Cheap - Beware

[Offthegrid]

You may want to reconsider disputing the charge with your credit card. It's so easy and trust me the credit card company isn't going to require anything other than, "Wasn't delivered and wasn't fully refunded." You can do this online in less than a minute. You don't need to write a detailed letter and give copies of everything. No way should you be penalized for shipping when all you wanted was your item.

I've only ever had to dispute one charge, and it was quick and painless. (And I won.)