Quote Originally Posted by Trek420 View Post
Customer calls about her DSL it's no working

What type of modem do you use? She asks me to wait...

Fine ok, the lights on the top how many are there and are they all green, yellow or red?
She asks me to wait.

Comes back, there are three lights and they are all blank.
"blank?" I say.

"Yes blank"

"You mean I have to take the modem out of the box to have DSL?"

and they have phone service and computers.
YOU..................SO...................ROCK!!!
I really needed a laugh today. (Not too good of a day in Lancaster County, PA. Lots of tears at the hospital all day. **There's all kinds that walk among us.)

THANKS!!!! for the pick me up.

Cindy