They Walk Among Us

[Trek420]

Kitsune06 "They walk among us, reproduce, and have like 6 kids. :eek" all of which Tri_girl has to teach, they vote but more important to us TE gals.....they drive

True call: one day at the phone company customer calls says he's feels sure that his call return service (that's *69 to you) does not work.

So I ask him what's wrong with it.

He feels he should not have to pay for it because of course it would never work, there are too few numbers in S-T-A-R-6-9.

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This call happens more often than you think:
"I'm calling to move my phone service"
"I'd be happy to help you with that, can I get your new addres?"
"It's POB 1234, the zip code's the same"
"You'll be moving to a Post office box?...."
"yes"
"alrighty, do you need any inside wire work done inside the PO box?"
...then he gets it...

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Customer calls about her DSL it's not working, normally that's a quick transfer to tech support but their TTY line is busy so I offer to help.

Ask her what's wrong, it won't connect.
What type of modem do you use? She asks me to wait...

Comes back "it's a super speedy model xyz"
Fine ok, the lights on the top how many are there and are they all green, yellow or red?
She asks me to wait.

Comes back, there are three lights and they are all blank.
"blank?" I say.

"Yes blank" So i begin to describe how to to a hard boot...restart the computer turn off the modem... "wait" she says....

"You mean I have to take the modem out of the box to have DSL?"

and they have phone service and computers.