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  1. #1
    Join Date
    Jul 2006
    Location
    Milwaukee, WI
    Posts
    97
    Doh!

    I was searching under helmets, I can't believe I didn't go to FAQ . Thank you so very much for helping me through my brain malfunction!!!!!!!!!!!!

    Roshelle from Milwaukee
    http://wisconsinbetties.blogspot.com/

  2. #2
    Join Date
    Jul 2003
    Location
    North Andover, Massachusetts USA
    Posts
    1,643
    Well, considering the design of the web site I'm not surprised that it didn't jump out at you. Sometimes folks seem to be more focused on splash and less on usability when they design their sites.
    www.denisegoldberg.com

    • Click here for links to journals and photo galleries from my travels on two wheels and two feet.
    • Random thoughts and experiences in my blog at denisegoldberg.blogspot.com


    "To truly find yourself you should play hide and seek alone."
    (quote courtesy of an unknown fortune cookie writer)

  3. #3
    Join Date
    Mar 2006
    Location
    Arlington, MA
    Posts
    240
    It's kinda an interesting idea. I bet it benefits them cause they can do research on the used helmet to see where any damage occurred and any possible weak points in the helmets design. As any scientist/engineer knows, the only true proof of concept is in real life experiences. And the consumer benefits cause they get a new helmet!
    It's only worth it if you're having fun

  4. #4
    Join Date
    Jan 2004
    Location
    Sunny California
    Posts
    1,107
    I've crashed a few helmets. One was a Giro. I took it back to my LBS. They gave me a new one. I'm not sure what they did with my old one. I don't think this is Giro's regular policy, but I'm lucky that my LBS takes very good care of me!
    Bork Bork, Hork Hork!!

  5. #5
    Join Date
    Dec 2005
    Location
    WA State
    Posts
    4,364
    I broke a Giro Atmos earlier this year, but I don't have a reciept for it, so I never bothered to send it in. In any case the Specialized helmet that I had to pick up since I was out of town for a race when I broke my Giro seems to be better shaped for my head so I'm sticking with it.
    Last edited by Eden; 09-01-2006 at 02:59 PM.
    "Sharing the road means getting along, not getting ahead" - 1994 Washington State Driver's Guide

    visit my flickr stream http://flic.kr/ps/MMu5N

  6. #6
    Join Date
    Jun 2004
    Location
    New Jersey
    Posts
    293
    I crashed in my Gire E2 last December. I contacted Giro about their replacement policy. I was given a 30% discount on any Giro helmet, directly through them and did not have to send in my helmet. To prevent someone from using the helmet I was told to cut the straps before throwing it out. It was a quick and easy process. You will need the information from the laben inside the helmet.

    Kerry

  7. #7
    Join Date
    Jan 2005
    Location
    Off eating cake.
    Posts
    1,700
    I guess the UK policy may be different from the US one, but when I crashed my Giro I had to send in my crashed helmet, a copy of the receipt for said helmet (which, amazingly enough, I had squirreled away), a cheque for half the retail value of my helmet and a detailed account of how the crash occurred. Then they send back the same model of helmet or an equivalent if they no longer make that model.

    I think they must have liked my story, eh - they never cashed my cheque.
    Drink coffee and do stupid things faster with more energy.

 

 

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