Funny.. I have the same problems with UPS out here! It seems that in the Phoenix market UPS delivers things when they have time to get around to it. Never mind that it was sent 2nd day and it takes them 5 days to get it to you. They are the WORST here!!
But fed ex isn't much better IMO. They supposedly left a package at my doorstep, but I never got it. Either it was stolen or it went to another person. From the time they said they left it on the doorstep to when my son got home from school was less than an hour. It may have been stolen, but those must have been some fast moving thieves! And I live in an UBER safe hood. Who knows?? Maybe I was the one victim of crime in this area?? All I know is I have never given them a signature release, and they would not do anything for me. So 159.00 worth of Terry bike skirts were lost! And Terry wasn't much help either... sigh...