Fed-ex just lied to me and messed up my Saturday

[Bad JuJu]

Hurley, I would go ahead with the letter you plan to write to FedEx and mention both the truth-telling, helpful lady by name and the loser-liars who did everything BUT help. Maybe if you mention the time and date when you called and the gender of whoever you talked to, whoever gets the letter can narrow it down.

Other than the call to Performance about FedEx's poor, um, performance, I don't know what else you could do. This is one case in which it might've cost less--at least in frustration/irritation--to use the LBS, even though their price was higher.

BTW, I grew up in north Jersey, too--born in Irvington, grew up in Newark, then the suburbs. But it was a whole different world then--I was a kid of the 50s.

[hurleygirl]

Other than the call to Performance about FedEx's poor, um, performance, I don't know what else you could do. This is one case in which it might've cost less--at least in frustration/irritation--to use the LBS, even though their price was higher.

Yes, the lesson I've learned today is that the gods will get angry when I don't use my LBS in an attempt to save money.

[snapdragen]

hurley, was this fed-ex air (purple and orange truck) or fed-ex ground (green and blue(I think) truck)? I've heard really bad things about the ground service.

[hurleygirl]

hurley, was this fed-ex air (purple and orange truck) or fed-ex ground (green and blue(I think) truck)? I've heard really bad things about the ground service.

Ground.

Just got back from a very nice 40 mile ride, and it only took about 45 minutes till I stopped thinking about this and started enjoying the ride.

[Running Mommy]

Funny.. I have the same problems with UPS out here! It seems that in the Phoenix market UPS delivers things when they have time to get around to it. Never mind that it was sent 2nd day and it takes them 5 days to get it to you. They are the WORST here!!
But fed ex isn't much better IMO. They supposedly left a package at my doorstep, but I never got it. Either it was stolen or it went to another person. From the time they said they left it on the doorstep to when my son got home from school was less than an hour. It may have been stolen, but those must have been some fast moving thieves! And I live in an UBER safe hood. Who knows?? Maybe I was the one victim of crime in this area?? All I know is I have never given them a signature release, and they would not do anything for me. So 159.00 worth of Terry bike skirts were lost! And Terry wasn't much help either... sigh...

[Triskeliongirl]

I have a similar problem but its not just with fedex, its with usps, ups, fedex, you name it. My street has an east and west version that are a block apart, and we constantly get mail for the west version and the west version contantly gets our mail, packages, etc. At least its only a block away, and we can usually walk or drive order to straighten things out, but it gets old, especially when our regular mail carrier cant even get it straight! Sometimes I just have stuff shipped to my work address if I am worried about it. Perhaps this is an option for you.

[Pyannyplayer]

My husband and I started having things delivered to work rather than home for this very reason! I've had things "delivered" that never showed up, plants left in my truck cab during the summer (hello....they DIED because I didn't know they were even there - I drive the truck MAYBE three times a year), stuff delivered to the neighbor.......I could go on, but I won't.

Having them deliver to work is so much easier; it seems like they can find a business much easier than a house. This goes for FedEx, UPS, USPS, ALL OF THEM! I'm currently having some bike "uniforms" (as my son calls them) delivered to my office. I know it will make it there; besides, it gives all my male coworkers something to talk about when I get a package from "Team Estrogen"! (They are just jealous, you know )

Lorie

[hurleygirl]

Hmm...I may have to start having things delivered to work if they're important, like these tires were.

I prefer USPS because they seem to have the fewest problems getting things to me. I never get the "incorrect address" routine from them. And they don't break things like the local UPS seems to do to every package coming and going.

But most businesses don't let you pick the carrier. So I'm stuck, especially if they use UPS only. I have actually decided not to order from businesses that use UPS, just because I'm tired of the broken item hassle.

I was home one day recently when a Fed-Ex package was delivered. It had rained overnight, and there was a small puddle next to the front door. The rest of the porch was dry. The Fed-Ex guy put the package in the puddle, and didn't even bother ringing the bell even though the door was open and it was obvious someone was home. I don't understand why he would leave the package in the one wet spot on my porch. Pffffttt.