Quote Originally Posted by cindysue
they couldn't pinpoint it. But they did say my computer was "hosed"
- really! I have it in writing
That is so helpful.

I think the only advice I can give you is to avoid Dell, particularly if you ever think you might want to call customer service. If you are cool with taking care of stuff on your own, they have some great deals, but my one experience with their customer service had me nearly homicidal.