I'm applying for a new job (gulp!) with a large company that uses an online application and submission tool. I'm not that old, but old enough and in my current job long enough that I've never had to use one of these tools. So I have questions...

1) How does one address and format (hard copy vs. email) a cover letter in this situation? I don't have a hiring manager's name, just a company name and the specific location they're hiring for. It looks like they're expecting a cover letter as part of the "attachments" section.

2) Am I supposed to attach references and even a transcript at this stage? Seems like jumping the gun to me, but again, I'm new to this type of hiring process.

Any other bits of advice? If past experience is any indicator, this job will be posted for another day or two, so I need to get cracking! Many thanks in advance for your help.