Dear So and So

[Blueberry]

Dear [REGIONAL BUS SERVICE OPERATOR]:

You suck. I have been on the phone with you constantly about your operation of a bus you just took over since you took a good bus and made it crappy. Now, we need new parking permits to park in a commuter garage that is the ONLY place to park and ride in a city with very limited bus service going into neighborhoods (so people can't take the bus all the way). There aren't enough of the permits for everyone who wants one (by a long shot), but you sent an email saying they could be picked up as of 6AM today (the new ones - I have one, but you changed your gate system on really short notice). Given that you don't have enough of them, I figured I needed to be early. It seems you can't read or don't know your own hours, since the office doesn't open until 8:30 (after I got up at 5:30 to be there at 6, I discovered this).

You are supposed to be getting an additional sales tax revenue (we have bumped our sales tax to fund you so you can actually provide service that's worth a d@mn). I'm a huge environmental person, and therefore mass transit supporter. But - you've finally frustrated me to the point that I think we should give up on it. You are incompetent and inefficient, and I can only imagine how many new ways you'll find to waste that extra money without actually providing any better service. #FAIL

Signed,

Grumpy to have gotten up this early and now not have time to exercise