After all that, I'm very glad Fair Wheel did a good job and did right by you. I have only been in there to window shop, but I'm sure that is one reason they have been in business this long. You deserved better from the get-go, even if you had been purchasing a budget bike, and all the more so with the bike you spent so much money on. I would never have settled for an "eye-ball fitting"!
I didn't purchase a bike from Fair Wheel when I got my bike last year, but part of the reason was they were a little further away from me than the other shop that carried Specialized.
2016 Specialized Ruby Comp disc - Ruby Expert ti 155
2010 Surly Long Haul Trucker - Jett 143