So finally all parts are in. But they are wrong.

1. Handlebars they sent are steel. I have carbon fiber. I told Jeff at Trek they were CF. He could have checked the build order on the project one if he didn't remember.

2. DH's bike computer was supposed to have cadence. It does not.

3. Stem cap - how can you screw that up? (I really didn't say that did I?)

But, sadly, I've really had enough. I took it to another LBS, showed them I didn't have horns & asked them to go over the bike completely. Tomorrow I will also be re-fitted on it. I'll just pay for whatever Trek won't pay for. It is just sucking too much energy. I'll live with my scratched up CF handlebars.

This is how big corporations get away with crap - they wear us little people down. Trek is refusing to answer phone calls & emails. I could escalate it but frankly, I'd rather pay a few hundred bucks and move on with my life. And I'll never buy another Trek bike & encourage my friends to do the same.