Dear Honda Dealer,

I don't get why I got charged about 150 bucks today for everything. I thought it was a basic service. What the heck is a pollen filter anyway? Maybe I should have stayed with my boring Hyundai cars instead of a Honda CR-Z Hybrid.

Oh, and now it's making this terrible rickety sound from the back. I really don't want to go back as you are 80 miles away.

Dear Blue Cross/Blue Shield,

Would you please explain why my insurance went up by at least a hundred dollars a month for the same crappy service?