I was wandering around Ibex's site and read their guarantee. If you aren't happy with something, they'll take it back. whenever!

Now, why didn't they tell me that when I wrote about my incredible shrinking Switchback? Ok, fine that they replied it's an unstable fabric and the Switchback is being phased out and replaced by the Shak, but.... could I have sent the mutant Switchback in and traded it for a Shak that wouldn't shrink so much it leaves 4 inches of my wrist hanging out and is so tight it HURTS?

(I washed it exactly ONCE in cold water, I've never had a problem with any other of my 10 or 15 Ibex pieces)

I'm a whiney woolweenie.